Every day, the staff, leadership and board of Human Support Services works to achieve our mission by addressing the health and welfare of each individual who comes through our doors.
All services are provided on a non-discriminatory basis with disregard for race, color, creed, sex, national origin or condition.
Services are provided on a sliding-fee scale to ensure that we are able to provide residents of Monroe County with effective, cost-efficient services aimed at helping individuals challenged by mental health concerns, developmental disabilities or substance use concerns build satisfying lives despite the difficulties they face.
2024 Annual Report
2023 Annual Report
2022 Annual Report
2021 Annual Report
2020 Annual Report
2019 Annual Report
While every client’s needs are different, the majority of our services can be classified under these programs:
Counseling and outpatient mental health services
Affordable housing for individuals with developmental and intellectual disabilities or mental health concerns
Job coaching, educational classes and training for individuals needing assistance in acquiring vocational, employment and independent living skills and experience
Recovery and prevention services for those struggling with substance use and addiction
As we continually strive to meet the changing needs of our community, we’re grateful for the leadership of our board of directors.
Chairperson - Mallory Rodenberg
Vice Chairperson - Mary O'Leary
Secretary - Kathy Asselmeier
Treasurer - Kevin Day
Executive Member At-Large - Frank Weber
Directors:
Lisa Maurer
Michael Schneider
Mary Beard
Megan Selck
Lisa Krenz
Jessica Rucks
Steve Stroh
Frank Weber
Robb Hotlzrichter
Ex-Officio Member:
Anne Riley, President/CEO
Our private, nonprofit agency first opened its doors in 1973, with initial efforts to provide support to individuals facing mental health needs. We first opened in the “Old Milk Company Building”, with its Illinois Articles of Incorporation and a community counseling program staffed by a part-time medical director, one counselor and a secretary. The photo you see here is our very first logo.
James E. Poschel was named the first executive director of Human Support Services. This is the same year Human Support Services opens its doors at the “Old Milk Company Building” with the mission to provide support to individuals facing mental health needs.
The Mental Health Endowment Foundation is founded, it went on to be renamed the Human Support Services Foundation years later.
We launched our original program to offer treatment services to those charged with Driving Under the Influence (DUI). Our substance use prevention and treatment services have evolved since that time to include more comprehensive programs.
The agency was first accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Accreditation assists service providers to improve the quality of their services and meet internationally recognized standards.
The agency moved into to our new center – and our current home – at 988 North Illinois Route 3 in Waterloo, Illinois. Our main headquarters is based in this building, but we provide a variety of services at other locations throughout Monroe County.
The agency was first accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. Every four years, we go through the lengthy, multi-step process to maintain our COA status.
The agency builds a new Sheltered Workshop and renovated the Day Services space.
HSS opens two four-bed group homes in Hecker. A three-bed group home was added in Waterloo three years later.
HSS hosted a ribbon-cutting ceremony with board members and members of the Columbia Chamber of Commerce at their new Columbia location at 960 Columbia Centre. The new office was funded by a grant from the Illinois Council on Developmental Disabilities (ICDD), an independent state agency helping to lead change in Illinois so all people with developmental disabilities can exercise their right to equal opportunity and freedom. The three-year ICDD grant, awarded late 2018, allowed HSS to create a program called Building Futures. Through Building Futures, HSS staff offers job coaching, educational classes, person-centered planning, customized employment and training to individuals…
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The SeeMore Inn Bed and Breakfast opened in Waterloo. Owned and operated by Human Support Services, The SeeMore Inn is a groundbreaking experience in hospitality, a place where individuals with intellectual and developmental disabilities learn, work and thrive as our primary staff.
